What Is a Trust Center?
A Trust Center is a public (or semi-public) page on your website that centralizes all security, compliance, and data protection information. It's the "one-stop shop" where prospects and clients find the trust evidence they need — without sending a 200-question questionnaire.
Why a Trust Center Changes Everything
- 70% fewer inbound questionnaires: prospects find answers proactively
- Faster sales cycles: security teams validate compliance before the first sales call
- Competitive advantage: instant information access vs. 2-week questionnaire delays
What to Include
Required Information
- Certifications and attestations (ISO 27001, SOC 2) with validity dates
- Security policies (summary or downloadable full version)
- Subprocessor list with locations and purposes
- Downloadable DPA (Data Processing Agreement)
- Data hosting location and transfer details
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Try for FreeRecommended Information
- Simplified security architecture diagram
- Encryption methods (at rest and in transit)
- Penetration test frequency and last test date
- Incident response procedure and notification timelines
- Employee training program details
- SLA and uptime history
Public vs. Gated Access
Best practice: a hybrid Trust Center with basic public information and sensitive documents (SOC 2 reports, pentest summaries) behind a qualification form.
Build a Trust Center with Compli.st
Compli.st includes a customizable Trust Center that syncs with your compliance data, qualifies leads, and provides analytics on who views what.